Emergency Plumber in Kingston, ON

Close the main valve

Most Kingston homes have the main shut-off in the basement beside the water meter, where the service line comes through the wall or floor. In older houses it may be tucked behind shelving or in a crawl space, so find yours before you need it. Our guide find and test your shut-off shows both valve types.

Apartments and rentals

In a converted house or apartment, each unit may have its own shut-off, or there may be only one for the building. Tenants should tell the landlord or property manager straight away, then send a request if they can't reach anyone.

What counts as urgent

Running water you can't stop, sewage backing up, no water to the house, no heat with pipes at risk of freezing, or a smell of gas. A slow drain or a dripping tap can wait for a regular appointment.

Gas

If you smell gas, leave the building first, then report it to your gas utility from outside. Gas appliance repairs must be done by a TSSA-registered contractor.

Windy cold snaps

Cold wind off the lake finds gaps in old walls and foundations. When a deep cold snap arrives, many homes freeze at once and plumbers get busy, so send your request early and say whether the heat is still on.

After the water stops

Photograph everything for insurance before cleaning up, and dry or remove wet drywall, carpet and insulation within a day or two. Keep the plumber's invoice with your claim.

Frequently asked questions

Who pays for an emergency in a rental?

It depends on the lease and on what caused the problem. Tenants should report it right away; landlords are usually responsible for repairs to the building's plumbing.

Can the water be shut off at the street?

Yes, by the water utility, if your inside valve fails. A plumber can replace a stuck valve afterwards.

Other plumbing services

• Older & Heritage Home Plumbing
• Drain Cleaning
• Sewer Line Repair
• Water Heaters
• Frozen Pipe Repair
• Water Softeners & Filters
• Rental Property Plumbing